Privacy Policy

Purpose and Scope of Collection

The primary data collection on the website minhvankhang.com.vn includes: full name, email, phone number, and customer address in the contact section. This is the mandatory information that minhvankhang.com.vn requires members to provide when submitting information for advice or purchasing products, and for minhvankhang.com.vn to contact and re-confirm with customers on the website to ensure consumer rights.

Members shall be solely responsible for the security and retention of all service usage activities under their provided information and their electronic mailbox. In addition, members are responsible for promptly notifying the website minhvankhang.com.vn of any unauthorized use, abuse, or security breaches, including the retention of registered names and passwords by a third party, so that appropriate measures can be taken.

Scope of Information Use

The Company uses the information provided by members to:

• Contact to confirm orders and deliver goods to members upon receiving requests from them;

• Provide product information to customers upon request;

• Send marketing and promotional emails regarding the goods we sell;

• Send notifications about interaction activities on the website minhvankhang.com.vn;

• Contact and resolve issues with users in special cases;

• Do not use users’ personal information for purposes other than confirmation and contact related to transactions at minhvankhang.com.vn;

• Provide data when required by judicial authorities, including: the Procuracy, courts, and investigative police agencies related to any legal violations committed by the customer.

Information Storage Time

Members’ personal data will be stored until a deletion request is made by the administration. Otherwise, in all cases, members’ personal information will be kept confidential on the server of minhvankhang.com.vn.

Address of the Unit Collecting and Managing Personal Information

MINH VAN KHANG COMPANY LIMITED

• Address: 2nd Floor, Lilama Mixed-use High-rise Residential and Office Building, No. 124 Minh Khai – Tuong Mai Ward – Hanoi City – Vietnam.

• Phone: (+8424) 3574 7625 – 3574 7626

• Email: contact@minhvankhang.com.vn

Means and Tools for Users to Access and Edit Their Personal Data

Members have the right to check, update, adjust, or cancel their personal information by contacting the administration of the website minhvankhang.com.vn to do so.

Members have the right to submit complaints regarding information privacy and are requested to contact the Administration of the website minhvankhang.com.vn. Upon receiving this feedback, minhvankhang.com.vn will re-confirm the information. In the event that the feedback is accurate as reflected by the member, depending on the severity, minhvankhang.com.vn will take timely measures to handle it.

Commitment to Customer Personal Information Confidentiality

• Members’ personal information on minhvankhang.com.vn is strictly committed to absolute confidentiality by minhvankhang.com.vn in accordance with its personal information protection policy. The collection and use of each member’s information shall only be carried out with that customer’s consent, unless otherwise provided by law.

• Do not use, transfer, provide, or disclose members’ personal information to any third party without permission or consent from the member.

• In the event that the information storage server is attacked by hackers, resulting in the loss of members’ personal data, minhvankhang.com.vn will be responsible for reporting the incident to the competent authorities for timely investigation and processing, and notifying the members.

• Ensure absolute confidentiality for all online transaction information of members, including digitized accounting invoices and vouchers on minhvankhang.com.vn.

• The management board of minhvankhang.com.vn requires individuals to provide full relevant personal information when registering/purchasing, such as: Full name, contact address, email, phone number, etc., and to be responsible for the legality of the aforementioned information. The management board of minhvankhang.com.vn shall not be held responsible for, nor resolve any complaints related to the interests of that member if it is deemed that all personal information provided by that member during the initial registration was inaccurate.